Return/Refund Policy

If you are not entirely satisfied with your purchase, we’re here to help.

Domestic Return/Refund Policy (For Indian Customers)

1. Returns

If pendrive is damaged or not working. It is required to check by our support team. Return is applicable only for Indian customers.

Customer has 3 days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Your item must be in the original packaging.

 

2. Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment) or via NEFT.
You will receive the credit within a certain amount of days, depending on your card issuer’s policies.


International Return/Refund Policy (For Foreign Customers)

1. Returns

If pendrive is damaged or not working. It is not returnable/replaceable. It is required to check by our support team. And we shall replace it with Direct Download.

2. Refunds

If pendrive is not dispatched from our end and order is cancelled, we do refund via paypal within 3 days.
Since pendrive are not returnable/replaceable. But in case if it is not working or damaged. It can be replaced with Direct Download.
For Direct Download if activation code is not used. We refund within 3 days.


Contact Us

If you have any questions on how to return your item to us, contact us at

Email: [email protected]
Website: https://chemicalprocessengineering.com/contact-us/
Mob: +91-8180812960